HR Intern (Operations) (Dec 2023)

Job summary

Are you adventurous, innovative, able to move at the speed of light, and interested in using your HR skills to help evolve the way we serve our customers? Are you interested in being part of an HR organisation that operates as a business, starts with our customers and works backward to deliver meaningful products to our business? Are you passionate about changing customer’s lives for the better? Are you passionate about working with a team of HR professionals? 

If this sounds exciting to you, then consider joining us as a HR Intern in our Customer Fulfilment HR team!

Key job responsibilities 
In this role you will partner with business leaders to develop and execute HR strategies focused on talent management, organisational effectiveness, workforce planning, and employee engagement. In addition, you will have the opportunity to own programs that run across the broader HR team. 

Key responsibilities will include:

• Support employees across a broad range of human resources, benefits, and payroll topics.
• Manage cases, projects, and key people initiatives.
• Support with the implementation of engagement and cultural activities.
• Ensure that employee documentation is complete and accurate.
• Provide guidance on policies, processes, and systems to customers and team members.
• Create and distribute standard communications.
• Audit and analyse key findings.
• Lead process improvement initiatives.
• Develop suggestions for improvements to maximise value of resources.
• Adhere to strict confidentiality standards.

This role is based on site in a Fulfilment Centres either in Sydney or Melbourne which requires working at site to ensure best impact for your customers. 

About the team

You will work with one of our experienced and high performing HR teams onsite who will support your development and growth and embed you as part of their team.  

We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and grow. Amazon has 13 affinity groups (https://www.aboutamazon.com/affinity-groups), sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. With executive and company sponsorship, these groups play an important role in building internal networks for creating a community, advising Amazon business units, leading in service projects, and reaching out to communities where Amazonians live and work.

The Internship Program

We want to you to feel welcomed, included and valued right from the start. We know that your experiences will help us build a better world. So, if you are insatiably curious and always want to learn more, then you’ve come to the right place. You can expect to:

• Define your goals, exceed them, and set new ones.
• Think ahead and put long-term value over short-term wins. We believe in investing in your future.
• To be the best version of yourself – to continuously evolve and improve
• Become excellent at making fast decisions, taking calculated risks and fearlessly chasing excellence.
• Make the impossible, possible.

As an intern you can also expect; 

• Competitive pay
• Impactful project and internship/role deliverables
• Networking opportunities with fellow interns
• Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
• Mentorship and career development
• If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies

Basic Qualifications

• Currently in the penultimate year of a university degree in Business, Commerce, Human Resources, Psychology or a related discipline.
• An enthusiastic team player
• The ability to prioritise and comfortable working with a fast-paced environment
• A strong solution focus, with the ability to identify problems and pursue appropriate solutions
• Excellent internal and external customer service focus
• The ability to recommend new approaches, policies and procedures to effect continual improvements
• A hands-on approach
• Ability to work and support a complex and rapid 24/7 environment that has multiple shifts and a significant staffing ramp during our seasonal peak in the fourth quarter.

Please note: Our internship dates are from early December through to Mid/end February 2023, you will need to be available for those dates to be eligible.

Preferred Qualifications

• Demonstrated ability to work under pressure to deliver within deadlines
• Demonstrated ability to work in ambiguous situations, show a bias for action to come up with solutions to a range of problems.

Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. 

Please also note, the team are reviewing a high volume of applications and appreciate your patience. 

Applications and Assessment Process

All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview follow by two virtual interviews, focusing on our Leadership Principles. 

If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please email us (anzcampus@amazon.com.au) and put Applicant-Candidate Accommodation Request in the subject line for expedited processing. 

Applications and Assessment Process: Selected candidates will be invited to an online assessment, if successful you’ll attend a virtual interview focusing on our Leadership Principles. 

Have any questions? Please contact us at (anzcampus@amazon.com.au)

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

IDE statement: 

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.