Customer Success Intern null

About Analytics Vidhya

Analytics Vidhya is the World's Leading Data Science Community and Knowledge Portal. The mission is to create a next-gen data science ecosystem! This platform allows people to learn & advance their skills through various training programs, and know more about data science from its articles, Q&A forum, and learning paths. Also, they help professionals & amateurs to sharpen their skill sets by providing a platform to participate in Hackathons.

Your role

CS Intern responsibilities include updating the customer records with newly enrolled users' information, maintaining the scheduling of mentorship sessions, Interacting with customers, and helping to adapt to the environment of learning. Ultimately, you will assist in coordinating with different teams and help to make its customer experience more effective.

Responsibilities

• Connecting with customers on welcome call post-enrollment.
• Update its internal databases including profile details.
• Connecting for mentorship reminders.
• Schedule and confirm interviews with participants for Cohort Programs.
• Coordinating with customers for success stories
• Maintaining Mentorship session records and feedback for live sessions.
• Responding to customer queries related to the platform over email and phone.

Training & development 

Interns gain hands-on experience through on-the-job training. They work on real projects, collaborate with teams, and apply the knowledge they have acquired in a practical setting with guidance from the team.

Benefits

Here are a few things you can expect at Analytics Vidhya

• Solving problems that matter
• Bleeding edge technologies
• Whiteboarding and passionate discussions
• Access to the world’s best data scientists
• Continuous learning and challenges
• Flexible timing and competitive compensation.

Career progression

Interns may receive offers of full-time employment after completing their internship at Analytics Vidhya. If the internship goes well and the company has open positions, interns who demonstrate their skills and abilities could be considered for permanent roles.

Work-life balance

Interns find good work-life balance at Analytics Vidhya as they can work flexibly on request.

Culture & vibe

The AVians (its community members) seamlessly learn through its high-quality courses, apply these skills to solve real-life industry problems, and find career-defining jobs through Analytics Vidhya. The best part – these AVians contribute back to the community and move forward in achieving the Vision. Behind this movement is a team with diverse backgrounds united by the passion to create a generation of Data. Professionals who will lead the world in the future.

About you

The eligibility criteria for the role are:

• Understanding of customer engagement.
• Organizational skills
• Experience in MS Office (Mandatory)
• Solid verbal and written communication skills

How to apply

To apply for this role, click on the "Apply on employer site" button below, which navigates to the career section where the application can be submitted directly.

Their hiring process is quick, fair, and transparent which involves the following steps:

• Application
• HR interview
• Technical interview
• Pre-hire checks
• Offer

Sources

The following sources were used in researching the information for this page.

• Analyticsvidhya.com/careers/
• Glassdoor.co.in/Reviews/Analytics-Vidhya-Reviews-E1888979.htm