Process Executive

Job Description

Key Responsibilities:

• Track daily metrics of usage & adoption of the internal company platform
• Create due diligence reports and sending communication to different employees/management
• Manage various regional groups and track addition/deletion of users in the platform
• Supervising platform content moderation on a daily basis
• Handling queries received from users of the internal company platform
• Handling day to day email/phone queries of employees
• Identify various issues related to the platform and help in the quick resolution

Requirements:

• Decent communication skills (Oral and Written)
• Open to freshers and laterals
• Graduation from any stream
• Proficient in MS Office especially Word and excel.
• Technology comfort and should be tech-savvy. 
• Proficient in basic data analysis and reports