Datacom Australia & New Zealand
2022 Graduate Opportunity - Business Analyst - Local Government Melbourne (Feb 2022)
Brisbane, Brisbane
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 55,000 - 65,000 / Year
- 1-3 vacancies
- Apply by 10 Feb 2022
- Start date 6 Feb 2022 - 3 Mar 2022
We're on the look out for a Tech savvy Business Analyst to join our Melbourne team!
As a Business Analyst, you'll be responsible for describing the detailed requirements like Process Maps, User Stories, and example scenarios that make up features on the Product Manager’s overall application domain roadmap.
You'll work closely with the Product Manager to gain deep familiarity with Local Government processes and the requirements we need to deliver. This is a great opportunity for the right candidate to help shape systems providing services to local communities across Australia and New Zealand.
What we're looking for
- Ideally IT related degree
- available to start asap
- can do attitude
- great communication
- AU citizenship
About Datacom
Datacom is one of the largest, locally owned Technology organisations in Australasia! So, if being treated as an individual, working with some of the most recognisable brands and governments in Australia and New Zealand and having access to non-stop learning and development ticks the boxes, apply now!
Hiring criteria
- No experience required
- Australian Citizen
- IT & Computer Science +more
- Short course or microcredential or higher
Reviews
As a field engineer, my role is to service, repair, replace, or troubleshoot issues for datacom customers. Tickets are raised by the customers, then our coordinators assign the ticket to a FE (Field engineer), once the job has been added to our Alliance app queue the coordinator assigning the job will ring and give us the details and SLA of the job. It is then our responsibility to travel to the job, within the time specified in the SLA, and perform the work necessary to resolve the customer's issue. Parts must be returned to stores for repair if the job performed involves a broken or defective part from the customer. Returns will be done for parts needing to be shipped to their respective companies for service or refurbishment. This process is the onsite admin side of my role that must be done to satisfy parts returns.
As a grad and new starter, I am still learning my role. With the help and support of my manager and colleagues I have obtained knowledge and practical skills that are needed for the competent execution of my role. In time, I will Gain more confidence and a better understanding of my role as a field engineer. The work assigned to me has naturally increased as my knowledge has grown from helpful development through shadowing and assisting colleagues in their duties.
I collaboratively work with the Sales Support team for ACT customers for the quoting and procurement process.
About the employer
Datacom Australia & New Zealand
4.0
1,000 - 50,000 employees
Technology
Datacom has grown to be one of Australasia’s leading locally owned Technology organisations. Our team is focused on doing work that makes a difference
Pros and cons of working at Datacom Australia & New Zealand
Pros
I love the hybrid working arrangements and the flexi hours. There's scope to fit in work largely when I choose.
Extremely supportive, understanding and helpful. The company cares about the overall wellbeing of the employee.
Opportunity for career growth.
People are helpful and collaborative.
The focus on continuous development through training or study is also a great benefit of working for Datacom.
Cons
Pay. If I had to pick on one thing it would be salary, however it's competitive enough that I'm not looking elsewhere.
Lack of team resources.
The lack of support as a graduate... I was put into major projects doing work well above a graduate level.
Can be a bit isolating because you're not required to come into the office.
There are meager activities in the Adelaide Franklin Street office for staff to indulge in.