Regional Operation Manager

Job Responsibilities

• Drive the City P&L and monitor the recurring cost very closely at each warehouse level
• Ensuring the labours / Logistics and Last Mile is in sync with the capacity build and fits into our forecasting model
• Responsible to create and maintain the budget month on month and report the same to the concerned
• Working towards resolving issues at the warehouse/LM front ensuring overall interest of the company is not compromised
• Ensuring timely update of all reports on a day to day basis by the WH team and checking on sanity of the same
• Drive the audit and process compliance within each warehouse and ensure it is strictly followed without any exception
• Work hand in hand with the Bangalore team to develop/implement new plans/ ideas that will enhance the operations of company at large
• Develop OKR’s at the warehouse/Last Mile level for each line reporting and track the same monthly
• Ensure the Perpetual stock count / audit dashboard is completed every week and conduct random check to confirm the same
• Keep a track of WMS dashboard and ensure On-time delivery performance and controlled OT hours at any point of time in each warehouse
• Conduct a weekly/bi-weekly meetings with the Last Mile and warehouse team and ensure good communication flow between both the team
• Ensuring minimum escalation at customer front and working towards minimizing cancellation during delivery
• Coach and mentor people in all the departments in his region
• Work closely with the HR team and Drive the recruitment in his respective city
• minimum 3-4 years of warehouse handling experience in multiple cities preferred.
• Experience of handling warehouse of 8000 sqr ft preferred

What you get

• Knowledge enrichment about the start-up culture, its competitors and about potential new products and services
• Opportunity to set up and be part of new-age delivery experience
• Be part of the ONLY Indian company in the top 10 and the top Indian ecommerce company amongst the 1,000 High-Growth Companies in Asia Pacific by Financial Times, 2018 Rankings