Lendlease
2022 Technology Experience Analyst (Start ASAP)
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 70,000 - 77,000 / Year
- 1 vacancy
- Apply by 24 Mar 2022
- Start date ASAP
The Information Technology function at Lendlease is responsible for providing the technical capability and delivery to enable our business strategy and day-to-day operations. We are a trusted business partner that delivers outcomes to the business and leads technological innovation to drives competitive advantage to our customers through the use of digitised and mobile technologies.
As such, we are recruiting for a Technology Experience Analyst to join our team at Barangaroo on a full time, permanent basis.
Supporting business end-users, you will provide Level 2 support services including planning, implementation, management and usage of the business applications, enterprise platforms and the company's local and wide-area networks. This will include but will not be limited to the maintenance and troubleshooting of Audio-Visual Systems, troubleshooting and resolution of issues related to setup, maintenance and support of local hardware (PCs, Laptops, Printers).
This is not your typical Desktop Support role. An important aspect of it is to partner with our customers to gain insights into how the technology solutions provided to them, are being utilised and adopted. As part of our internal training/upskilling program, you will be creating training content, presentations, quick reference guides, Yammer posts and videos for our customers. This includes delivering face to face training and remote coaching workshops.
Current experience as Desktop support or Service Desk analyst providing face-to-face and remote support in fast-paced and large corporate environments. You will bring well developed written and verbal communication skills and a genuine passion for customer service plus a desire to contribute to the continuous improvement of IT products and services. You will also need to be interested in learning about new cloud-based technology solutions i.e., Google and Microsoft. You must be confident in supporting a Microsoft environment, including some knowledge/exposure to ServiceNow, SCCM, Active Directory, Outlook, Office 365 and other relevant applications. Tertiary qualifications in Information Technology are highly desirable but not essential. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets all of us up for success.”
Hiring criteria
- No experience required
- Australian Citizen +more
- IT & Computer Science +more
- Associate Degree or higher
Reviews
I like how varied my day to day responsibilities are and how they allow me to work with different people with different skills and expertise.
As a temporary undergrad role, I felt like I was often floating about and would have preferred a higher degree of responsibility.
Largely part of the fit out team, I have been responsible for building/pushing programmes, ensuring works are meeting technical specs., documenting quality and sequencing works for partitions, waterproofing, painting and frames/doors. On top of this, I have had exposure to commercial roles through assessing variation claims for subcontractors on-site.
About the employer
Lendlease
4.3
1,000 - 50,000 employees
Construction & Property Services
Lendlease is a globally integrated real estate and investment group with expertise in shaping cities and creating strong and connected communities.
Pros and cons of working at Lendlease
Pros
Projects are very interesting and exciting. Systems are well defined, rigorous, and make sense most of the time. People are smart and passionate about the industry.
Everyone is understanding of my lack of knowledge in the industry due to lack of experience. They are welcoming and willing to teach the basics about construction.
Getting assigned to different roles/areas of the business which helps provide myself more information on the various areas and give me an idea on what area I would want to pursue in the future
Cons
Long hours
I think the worst thing for me personally is the commute, I spend upwards of 2.5 hours driving per day and if I was to take Public transport it would be 4 hours. However I do have a good understanding of sacrifice and believe it is worth it.
I would like to receive more feedback.