2022 Knowledge and Information Officer null

About the Ministry of Foreign Affairs & Trade New Zealand (MFAT)

The Ministry of Foreign Affairs & Trade New Zealand acts in the world to build a safer, more prosperous, and more sustainable future for New Zealanders. In line with its purpose and values, MFAT engages and seeks to influence outcomes that align with Aotearoa New Zealand’s values and interests. They pursue the Government’s international priorities and provide advice to the Government on the implications for New Zealand of what is happening in the world.

Your role

The Knowledge and Information Officer role sits within the Knowledge, Information, and Analytics Unit of the Information Management Division (IMD). The role assists in growing the Ministry’s ability to access and make use of its information and knowledge.  As a Knowledge and Information Officer within the MFAT’s highly skilled and close-knit Information and Analytics team, you will join a team responsible for supporting:

• Information and knowledge management;
• History and heritage; and
• Data and analytics

Note:  This is not a research or an IT role. It is however a varied role where you could be doing anything from organising, identifying, and retrieving files to getting involved in projects such as MFAT's current historical investigation about ministerial visits for creating a new dashboard or testing new data products.

Training, development & rotations

MFAT provides study assistance to build staff capability and recognise that work-relevant study is an important aspect of development. Staff with an interest in this may apply through their manager for study assistance which will be assessed on a case-by-case basis. 

Salary & benefits

The appointment range for this role is NZ$50,240 to NZ$55,822 total remuneration including employer contribution to Kiwisaver– negotiable depending on experience.

Here are some of the benefits MFAT offer:

1. Employee Assistance Program
2. Annual Health and Wellbeing subsidy
3. Paid Time Off
4. Flexible Working Arrangements
5. Read more...

Work life balance

MFAT is committed to flexible working. As their value of kotahitanga describes, they draw their strength from their diversity and they can find all sorts of ways of making flexible working work. Read more.

To know more about life at MFAT, watch this video: 

Culture & vibe

MFAT aspires to be a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. This means that their staff reflects the diversity of New Zealand and the countries they work in and that the contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected. Read more.

About you

The Knowledge and Information Officer will have the following experience, skills, and knowledge:

Qualifications

• A tertiary qualification (desirable) or relevant experience

Skills

• A strong focus on providing high-quality customer service
• Experience using electronic records and document systems
• Excellent oral and written communication skills
• Work under pressure
• Work collaboratively and flexibly as part of a tight-knit team
• Proven organisational and administrative skills
• Communicate, collaborate and support staff from all levels of the organisation
• Strong attention to detail
• Flexible and adapts approach easily
• Sensitive to and appreciative of EEO issues
• Work with people from other cultures
• The ability to facilitate complex tasks in a multi-disciplinary environment

Experience

• Strong experience managing and organising information
• Customer service experience

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to the Ministry of Foreign Affairs & Trade New Zealand.