2022 Project Coordinator null

Polaron Language Services works in partnership with clients, culturally diverse communities, and the language services industry to deliver multilingual projects that continue Polaron’s reputation as a leader of the translation and interpreting industry. With our head office in Melbourne, Australia, and several international outposts, including in US, UK, Poland, and the Czech Republic, we work with clients from around the globe.

Our people are passionate about language quality. We are invested in the outcomes of all translation projects, from standard NAATI certified translations to the intricate multilingual, community approved, translation projects. Our clients have a team of resources dedicated to them. Consisting of professional in-house linguists, a network of over 350 NAATI certified translators and interpreters, project managers and multimedia specialists. Through our service model, Polaron delivers a complete solution to any language barrier.

Production - Operations

• Coordinate provision of translation, interpreting and associated services, including DTP, multimedia productions and community approved translations.
• Liaise with clients to clarify project parameters, resources, budgets, and timelines.
• Establish and maintain project plans, processes, workflows, and timelines relating to projects.
• Monitor and control project status, budgets, and deadlines, managing full life cycle of projects.
• Prepare, update, and maintain project documentation, including all databases, CRM, and electronic folders.

Sales, Marketing and Business Development

• Support Sales team in developing relationships with prospective clients allowing to convert from lead/enquiry to sale.
• Actively support PLS Team in reaching monthly sales targets.
• Cross-sell by providing information and marketing materials to clients on the range of services offered by Polaron.
• Maintain healthy relationships with clients through effective customer service and the quality of Projects delivered.
• Follow up quotes and cultivate relationships. Maintain the integrity of the CRM data.

The successful applicant should have:

• Tertiary educated in Linguistics, Translations, Project Management, or related field.
• Knowledge of translation technologies, project management software or translation memory would be a distinct advantage.
• Experience in project management role, operating in a direct client service delivery environment would be highly regarded.
• Excellent written and verbal communication skills
• Ability to manage projects, priorities, and deadlines

We offer:

• Work in an international company with an established position on the market
• Opportunity for advancement within the company
• Friendly and professional atmosphere
• Competitive salary package
• Full-time contract with an offer of a hybrid flexible working model