Associate Business Services Team null

About Visa

Visa is a global payments technology company working to enable consumers, businesses, banks, and governments to use digital currency. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards, and prepaid cards. Visa is one of the world's most valuable companies.

Your role

As part of Visa’s Strategy & Operations division, the Business Services Team (BST) is responsible for providing consistently reliable, high-quality administrative support and process improvement to the Australian, New Zealand & South Pacific (AuNZSP) business.  Business Services does this by championing process excellence and implementation, providing superior executive administrative support, and delivering a high standard of site management services across three offices.  A Business Services Associate provides administrative supporting three business leaders and reports to the Business Services Team Manager, AuNZSP.

As a member of the Business Services Team:

• You will be required to take up and action requests submitted into the Team’s portal.  These requests are from the wider AuNZSP team and range from basic admin to complex tasks, events, and projects.
• Build and deliver improved capabilities for the business by analyzing existing processes, investigating gaps and pain points, identifying and testing solutions, tracking key measures of success, providing training, and documenting procedures.
• Liaise with cross-functional teams globally to discover new technologies and create recommendations.
• Please click the Apply on the Employer Site button for more information.

Please click the Apply on the Employer Site button for more information.

Training & development

Visa invests in your career development, offering a wide variety of training opportunities, networking, and mentorship groups, and financial contributions to contribute to your ongoing external education. Read more.

• Visa University - They offer structured online and live curricula at their own Visa University campuses. Visa supports you in devoting time to classes and interactive learning with dynamic instructors and executives.
• Visa’s Educational Assistance Programme - Visa encourages you to keep learning and helps employees pay for educational courses outside of the workplace.

Salary & benefits

Associate Business Services Team roles may earn an average of A$72,000 to A$90,000. (Source: Glassdoor)

Visa is committed to providing its employees with compensation and benefits packages that are competitive in the marketplace. While benefits vary by country, all Visa employees receive:

1. Health Insurance
2. Savings Plan
3. Holidays and Paid Time Off
4. They also consistently recognise their employees’ achievements, be it a performance-based reward, a service award, or a talent referral bonus.
5. Read more. 

Career progression

Your experience at Visa is more than just your day-to-day job; it is ripe with new opportunities to learn and grow, exciting projects to take on, and connections with people who care about elevating your career to places only you dare to go. They are a small company with a big footprint where your impact is exponential - learning and acquiring new skills on the job is a given. Read more. 

Work life balance

Visa has a flexible working environment for this role with the opportunity to work from home, two days a week. They understand life happens and Visa values your whole person and wants you to feel balanced with the right priorities. Read more.

Culture & vibe

Universal acceptance for everyone everywhere is not only their brand promise, it is the foundation of their company culture. Visa fosters a culture of intentional inclusion, creates a feeling of connectedness in the workplace, and supports the diversity of thought, culture, and lifestyle. They work collaboratively together in a fun, meaningful and inspiring ways. Read more.

To know more about Visa culture, watch this video:

About you

Here's what Visa is looking for in this role:

What you will need:

• A background in providing strong administrative support to leaders and their teams.
• A Diploma of Business Administration or equivalent.
• Be tech savvy with strong proficiency in Microsoft applications including Teams, Dynamics, Sharepoint, Outlook, PowerPoint, Excel, Word, also Concur, and Ariba.
• Have strong client relationship and communication skills with a high level of discretion and sensitivity when dealing with confidential matters.
• Have strong organizational skills.
• Be confident with the ability to influence and negotiate with others.
• Have excellent verbal and written communication skills.

What will also help:

• Demonstrated ability to exercise sound judgment and lateral thinking when setting priorities and interacting with internal and external stakeholders.
• Individuals must be confident, self-starters, solutions-focused, and friendly communicators with the desire to add value at different levels of the organization.
• Have strong business acumen and sound judgment with the ability to prioritize and effectively task switch across the day.
• Act with integrity and show care for their colleagues.
• Be resourceful with the ability to work and adapt in a dynamic environment, recognize priority issues, and respond accordingly.

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to Visa Australia.