What's your job about?
My employee is Wipro and my client is Sydney Water. There are two ongoing projects, one that deployed a whole system for the customer side of the business CxP and the other a new system for the business BxP. My responsibility is to take care of the workload automation application “Control-M” and ensure background jobs are running on schedule and created as required. I am also apart of the SAP Security Team where I help users with access issues and new requirements from the business.
My daily tasks involve checking the control-m over-night batch to ensure that there were no failures in any background the early morning and to create and maintain the schedule of the jobs. For security I assign access to users and add or remove access from roles that are provided to the users.
People run into access issues daily and finding what authorizations are missing can be a puzzle but it has been rewarding and has helped me network with different teams during the resolution to these issues.
What's your background?
I am originally from New Zealand, and I spent a few years as a teenager growing up in Singapore. Living overseas and travelling helped to open my eyes to many different cultures and shaped me into a more open-minded person. My most important stage of my life so far has been graduating university after many years of studying and working part time I proved to myself I could achieve so much more than I thought.
My current position at Wipro I got by applying for their graduate program. Wipro being a contracting company, they have many different companies and projects that are ongoing. During the uncertainty of the pandemic, they supplied training materials until they were able to place me in a project. I have now been working on the Sydney water project for a year.
Could someone with a different background do your job?
Yes, my studies at university did not cover any of the tasks that I currently do. To do my job you need to have confidence and problem solved skills. Confidence to talk to all the different teams and people in the business and problem-solving skills to help come up work arounds for issues that do not have straight forward solutions.
What's the coolest thing about your job?
I love that I am in a role where I play an integral part of a team, I am essential. Being in the security team I can supply access and I interact with everyone from the business, make a lot of people happy and able to do their jobs. This has grown my network, remember it’s about who you know.
What are the limitations of your job?
Being in two teams that workload can be very demanding and keeping track of all the ongoing projects and tasks can be difficult. With weekend patching activities and during some projects the need for 24/7 support I work a lot of weekends. Some requests have unachievable demands due to limitations of systems, resources and time sometimes you have to say no.
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