Making the customer feel comfortable and giving good suggestions to them if something went wrong and working along with them to correct things will make me think I am doing my role in the right way.
I carry out the requested inspections on site, take some photos to make the report, and if the work complies with the building consent, it will pass the inspection.
I have learned the basics of rail and all its different components. How rail, road and ferries all tie in together to support our economy and how much of an environmental impact rail provides on helping the NZ government to meet its carbon emissions goals.
I found that the transport company I was working at was very interesting because while I was researching and collecting data, there was some interesting data about how transport works and new ways to deal with transport in general.
One of the most interesting and empowering parts of my work is being encouraged to apply a Te Ao Māori lens to any aspect of my work – my culture is a core part of my identity and I’m valued for that part of me – meaning I am able to bring my most authentic self to work.
In the Insights team, we utilize primary research to understand and represent the needs, behaviours, and attitudes of people, allowing us to confidently develop our networks and services in partnership with them.