Sydney
Opportunity expired
DO WORK THAT MATTERS
We're looking for people to join us in Retail Banking Services in our Commercial, Digital and Analytics teams.
Commercial
As the public face of CommBank, our Retail Banking Services team deliver a seamless banking experience to more than 10 million personal and small business customers. Our teams manage the development and delivery of all retail products, drive innovation in retail payments and develop the Retail Bank's strategic direction. As the largest business area at CommBank, the possibilities are endless.
We are looking for results driven, solutions-focused problem solvers. You'll be a strong role model of our purpose and values and demonstrate leadership attributes.
You are able to work both autonomously and collaboratively, and are excited to take on project based work.
Strong interpersonal and communication skills are essential and proactivity is a must, but above all you must have a passion for delivering exceptional customer service.
Digital
In Digital we are responsible for innovating, building, and operating digital interactions for our customers. Our website, being our 'virtual' front door, receives more than 20 million visits each month. It's no surprise that our Digital team is one of the largest UX functions in Australia.
You will be an essential part of driving the Retail strategy, and excel at satisfying customer needs in more ways through personal relationships and world class technology.
We are looking for people who live and breathe the digital world and are ready to make an impact with their work.
You'll be analytical in the way you consider the world, but also have a flair for the creative. You are ready to build your strategic thinking skills and bring your agile mindset to work every day.
Strong interpersonal and communication skills are essential, but above all you have a passion for our customers!
Analytics
In Analytics, our people are finding the answers to some of Australia's biggest customer challenges. With rich data at your fingertips, you'll be joining a team of expert problem solvers who are unafraid of the unfamiliar.
You will work with exceptionally talented people experienced in machine learning and statistical analysis. In addition to this, our innovative and market leading technology solutions provide invaluable support for our clients as we help them lead their businesses to tomorrow.
We want you to leverage and champion our market leading technology platform so being digitally savvy is a must.
You will be detail oriented and be able to demonstrate critical thinking, but also be able to see the big picture. You are adaptable and ready to demonstrate your leadership skills.
Strong interpersonal and communication skills are essential, as well as being commercially astute and passionate about customer service.
WE INVEST IN YOUR FUTURE
The program commences on the 22 November 2021, where you'll join as a full-time employee over the summer. Here you'll get a taste of what it's like working at CommBank through formal learning events and workplace-based experiential learning, to help you decide if we're the right fit for you.
It centres around 4 key elements:
WHAT YOU NEED TO KNOW
At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.
Client meetings, speaking with the frontline team regarding client files, administrative work
It will vary depending upon what department/business unit you are in. However in my circumstance I am an Graduate/Analyst; my daily task involve morning emails, attending to applications and strategy papers, lots of meetings, some longer one rife with information or short ones to provide updates. Then after a lunch with the team it is back into credit writing. Then finishing off the day with emails. There is always time for a coffee run with the team and some good quality banter.
My role involves balancing business and customer needs in innovative and strategic ways. Day to day, I work on projects that involve uplifting certain aspects of the CBA App. I also work towards my graduate development goals to ensure I make the most out of this experience.
4.3
1,000 - 50,000 employees
Banking & Financial Services
A brighter beginning for your career.
Work-life balance and culture.
The vast amount of opportunities in the field of technology can help you upskill and keep motivated.
The people at CBA are extremely welcoming and talented.
Flexible working style and arrangements.
Clear investment in the technology area. This supports graduates in this area significantly.
As the company has the head office in Sydney, most of the teams are located there. If you are based in other cities, you may not have anyone in your team around you.
There is a level of competitiveness I find specifically in the Grad program cohort.
Limited career progression.
The over-importance of networking. You may not get as far as being 100% your authentic self.
With CBA being such a large organization, it can sometimes be difficult to navigate the ecosystem and find the right person who can help.