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Our Graduate Program is a challenging and rewarding way to kick-start a long-term career with us.
As the public face of CommBank, we in Retail Banking Services deliver a seamless banking experience for the future to over 10+ million personal and small business customers. Our teams manage the development and delivery of all retail products, drive innovation in retail payments and develop the Retail Bank's strategic direction. As the largest business area at CommBank, the possibilities are endless.
We are looking for results-driven, solution-focused problem solvers. You'll be a strong role model of our purpose and values, and demonstrate leadership attributes.
You are able to work both autonomously and collaboratively, and are excited to take on project-based work.
Strong interpersonal and communication skills are essential, and proactivity is a must, but above all, you have a passion for delivering exceptional customer service.
When you join our Graduate Program, you join as a full-time permanent employee. So you know we're invested in you to transition from full-time study to full-time life!
It centres around 4 key elements:
Our Retail Banking Services (Commercial) stream offers an 18-month head office program commencing 15th February 2021. This includes three structured Retail Banking rotations, as well as invaluable Design Thinking training and branch and call centre exposure, to really understand and anticipate our customer's needs. Throughout the program, you will get the chance to rotate through three key Retail Bank areas (Channel Support, Product and a Specialisation of your choice), which will allow you to build diverse capabilities. We want you to join us in making banking better.
At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touchpoint, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.
Client meetings, speaking with the frontline team regarding client files, administrative work
It will vary depending upon what department/business unit you are in. However in my circumstance I am an Graduate/Analyst; my daily task involve morning emails, attending to applications and strategy papers, lots of meetings, some longer one rife with information or short ones to provide updates. Then after a lunch with the team it is back into credit writing. Then finishing off the day with emails. There is always time for a coffee run with the team and some good quality banter.
My role involves balancing business and customer needs in innovative and strategic ways. Day to day, I work on projects that involve uplifting certain aspects of the CBA App. I also work towards my graduate development goals to ensure I make the most out of this experience.
4.3
1,000 - 50,000 employees
Banking & Financial Services
A brighter beginning for your career.
Work-life balance and culture.
The vast amount of opportunities in the field of technology can help you upskill and keep motivated.
The people at CBA are extremely welcoming and talented.
Flexible working style and arrangements.
Clear investment in the technology area. This supports graduates in this area significantly.
As the company has the head office in Sydney, most of the teams are located there. If you are based in other cities, you may not have anyone in your team around you.
There is a level of competitiveness I find specifically in the Grad program cohort.
Limited career progression.
The over-importance of networking. You may not get as far as being 100% your authentic self.
With CBA being such a large organization, it can sometimes be difficult to navigate the ecosystem and find the right person who can help.