Sydney, Perth, Sydney and Perth
Opportunity expired
DO WORK THAT MATTERS
The Chief Operations Office provides banking, markets and regulatory processing and operations services supporting Commonwealth Bank and its customers across retail (including Bankwest), business and institutional banks.
In Operations, we are core to delivering the products and services of the Bank to our customers and in doing so have a vital role to play in helping the Group achieve its purpose of building a brighter future for all. Whatever you’re working on, you’ll be empowered to spark change, transform an industry and deliver what really matters. We’re passionate about what we can do with a truly diverse team.
WE’RE LOOKING FOR YOU
We are building the next generation of operational leaders and specialists. We welcome anyone with a passion for improving the customer experience and driving operational excellence. If you have an interest or experience in Operations, including frontline retail we would love to hear from you. A passion or an interest in technology is encouraged but not required.
To be successful in your career in Operations, you’ll need to be proactive, solutions-focused and resilient.
You are a strong role model of our purpose and values, and demonstrate leadership attributes. You have excellent interpersonal and communication skills, and are commercially minded and passionate about delivering exceptional customer service
WE INVEST IN YOUR FUTURE
The program commences on 20 February 2023, where you’ll join as a full-time permanent employee. Here you’ll get a taste of what it’s like working at CommBank through professional development opportunities including interactive masterclasses, training courses and graduate conference events to help you transition from full-time study to full-time life!
Your development centres around 4 key elements:
The program commences on 20 February 2023. When you join our Graduate Program, you join as a full-time permanent employee. So you know we’re invested in you to transition from full-time study to full-time life!
You’ll work within supportive teams and develop your skills while you contribute to our transformation journey. You’ll be encouraged to pursue your interests in operations across areas such as Performance & Strategy, Financial Crimes, Commercial Operations, Market Operations and Retail Operations – to name a few.
You’ll gain access to world-class development resources to help you expand your skills. We are future focused with a high performance culture so continually building our people capability is integral to what we do. We have an inclusive culture where we want you to bring your best self to work and sharing ideas is encouraged amongst our community of talented and diverse people.
Our Operations teams are based across Australia, and our Graduate cohort will be too. This program will have Graduates based in Melbourne, Perth and Sydney.
We will support you to work when and where works best for you. Award winning flexible working practices, supportive parental and life leave options, plus dedicated volunteering leave are just a few reasons we think you’ll thrive here. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We really love working here, and we think you will too.
WHAT YOU NEED TO KNOW
At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a values driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.
Client meetings, speaking with the frontline team regarding client files, administrative work
It will vary depending upon what department/business unit you are in. However in my circumstance I am an Graduate/Analyst; my daily task involve morning emails, attending to applications and strategy papers, lots of meetings, some longer one rife with information or short ones to provide updates. Then after a lunch with the team it is back into credit writing. Then finishing off the day with emails. There is always time for a coffee run with the team and some good quality banter.
My role involves balancing business and customer needs in innovative and strategic ways. Day to day, I work on projects that involve uplifting certain aspects of the CBA App. I also work towards my graduate development goals to ensure I make the most out of this experience.
4.3
1,000 - 50,000 employees
Banking & Financial Services
A brighter beginning for your career.
Work-life balance and culture.
The vast amount of opportunities in the field of technology can help you upskill and keep motivated.
The people at CBA are extremely welcoming and talented.
Flexible working style and arrangements.
Clear investment in the technology area. This supports graduates in this area significantly.
As the company has the head office in Sydney, most of the teams are located there. If you are based in other cities, you may not have anyone in your team around you.
There is a level of competitiveness I find specifically in the Grad program cohort.
Limited career progression.
The over-importance of networking. You may not get as far as being 100% your authentic self.
With CBA being such a large organization, it can sometimes be difficult to navigate the ecosystem and find the right person who can help.