2023 CommBank Retail Banking Services - Commercial Graduate Program (Feb 2023)

Do work that matters

Our Graduate Program is a challenging and rewarding way to kick-start a long-term career with us.    

As the public face of CommBank, Retail Banking Services (RBS – Commercial) delivers a seamless banking experience to more than 10+ million customers. We are the largest and most diverse part of CommBank, offering world-class products and services, supported by leading systems and processes. 

Our teams manage the strategy for our products, deliver a world-class banking app, analyse insights about our customers to enhance our offerings, design and improve end-to-end processes and identify, prevent and control business risks. 

We're looking for you

We consider graduates from all degree backgrounds however, to be successful in your career in the Retail Bank you need to be innovative, results-driven, a problem solver, solutions-focused, resilient, strategically minded and proactive. 

You are a strong role model of our purpose and values and demonstrate leadership attributes. You have excellent interpersonal and communication skills and are commercially minded and passionate about delivering exceptional customer service 

We invest in your future

The program commences on 20 February 2023, where you’ll join as a full-time permanent employee. Here you’ll get a taste of what it’s like working at CommBank through professional development opportunities including interactive masterclasses, training courses and graduate conference events to help you transition from full-time study to full-time life!  

The program centres around 4 key elements: 

• Shine: Contribute from day one by working on real projects that impact our business and our customers, within Australia’s largest bank.
• Develop: Participate in market-leading training to develop your technical and soft skills. This will help with the transition to full-time work from university and ensure you excel in your immediate and future roles.
• Network: Build networks and friendships through unparalleled access to senior leaders, project leads and program sponsors, enhancing your personal and business profile.
• Contribute: Give back to the community through graduate initiatives, driving positive change across our organisation and improving the wellbeing of our graduate cohort.

The RBS (Commercial) stream offers an 18-month head office program and includes three rotations through key Retail Bank areas (Channel Support, Product and a specialisation of your choice), which will allow you to build diverse capabilities. 

You will form part of a broader cohort under the RBS stream, which also incorporates our Digital and Analytics Graduates. In addition to your three RBS (Commercial) rotations, you’ll have the opportunity to complete three experiences. These experiences will give you direct exposure to our customers through our branch network and call centres, help you to develop fundamental risk capabilities and expose you to unique problem-solving opportunities. 

What you need to know

• You are an Australian/New Zealand citizen or Australian permanent resident at the time of your application (essential);
• In the final year of your university degree or have graduated within the last 12 months (essential); and
• Achieving at least a credit average across your university degree (essential).

At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people; through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touchpoint, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.