Job Satisfaction at Australian Taxation Office (ATO)

I am responsible for managing an assigned case. Depending on the stage the case is at, I could be analysing data from a variety of internal sources, identifying tax risks, contacting clients, writing reports, and providing recommendations.

I am assigned work within our project. I can generally always reach out for help, and my team leaders are very friendly. I do receive recommendations as to how long certain tasks might take, but there is never any pressure. However, I do always complete my tasks before they are due, so I cannot comment on what the pressure would be like if your work was not completed. Mainly, I just want to complete my work at a high standard and in a timely manner.

Being a case officer in Private Wealth means ensuring wealthy taxpayers are claiming deductions properly and are paying the correct amount of tax. This work is extremely rewarding.

Interesting, challenging and can see the real-life impact on our taxpayers.

The work is varied and diverse. At the moment, I tend to do profiling, scoping and assuring work related to taxpayer entities. Law research, analysis, and interpretation. Using and navigating ATO systems and programs. Consideration of ATO values in everything we do. Some teamwork and some allocations made to me personally.

I assist with research, prepare literature reviews, and project manage.

In my current rotation I am very satisfied with the work tasks I have been given, they are interesting and challenging and I can see the 'why' in terms of benefit i am assisting with providing.

Throughout the grad role I was in Litigation and Legal Services where I had the primary carriage of cases and was able to commence them as my own. I prepared and filed tribunal documents, drafted legal documents including an affidavit, interviewed parties involved in the case, such as legal representatives and I attended the Federal Court to take judgment in a matter.

Typically involved in the development of presentations for executives, assisting with creating and implementing. frameworks/procedures/processes, stakeholder engagement, scheduling and creating agendas and talking points for meetings, facilitating workshops