ZEN Rooms
Distribution Associate (Start ASAP)
Jakarta Pusat, Jakarta Pusat
Opportunity expired
Opportunity details
- Graduate Job or Program
- IDR 5,000,000 - 7,000,000 / Year
- 1 vacancy
- Apply by 8 Apr 2022
- Start date ASAP
Join us to build the tech future of travel!
ZEN, the fastest-growing and innovative travel-tech startup in Southeast Asia is looking for a DISTRIBUTION ASSOCIATE to further expand its successful business.
About ZEN
ZEN is a travel technology group for Southeast Asian budget & mid-range hotels. We provide state-of-the-art technology solutions for hotel clients to help them increase revenue and achieve operational efficiency.
Our portfolio consists of top SaaS and software products: AI-driven Revenue Management system, world’s #1 hotel software, OTA with localized Marketing Boost, growth-driven marketing solutions. The pandemic has accelerated the need for tech-driven marketing and operations innovation in hospitality and 2021 has been a great year for us.
Currently, thousands of B2B clients and B2C users trust us and our products. Our goal is to democratize travel in the region with a network of 10,000 budget & mid-range hotels by 2022, helping them increase revenue and achieve operational efficiency.
Together with over 150 colleagues from 10+ countries, we have the ambition to be the #1 hospitality group in Southeast Asia. We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion-dollar startups such as Lazada, FoodPanda).
The ZEN Tribe
We are a team of over 150 superstars constantly trying to better the travel-tech industry. Our team is composed of resourceful and creative individuals from the best universities, startups, consulting firms around the world. We are a young global team, averaging 24 years old, and coming from over 10 countries.
Our operations are in the Philippines, Indonesia, Malaysia, Thailand, and Singapore. Each member of our team is constantly challenged to grow and take on responsibilities while being guided by great mentors.
This is why career progression in the company is rapid for individuals, disregarding age, who are dynamic, proactive, and ambitious. We have created a very collaborative working environment where every individual is empowered to make a difference, regardless of hierarchy. Become part of a tribe that loves the travel-tech industry, cares about each other, and that changes the traveling experience of ZEN’s ever-growing customer base.
So, are you ready to lead tech disruption in the travel industry?
About the role
The Distribution Associate will take charge of collaborating with different teams to ensure the smooth flow of the onboarding and distribution process to certify the satisfaction of partners and customers better.
Roles and Responsibilities
- Heads in administering clear communication with ZEN’s hotel partners during onboarding and sustaining excellent relationships with distribution channel partners
- Champions in exchanging information with other functional teams to ensure deliverables are on track
- Enhances onboarding & distribution processes to minimize sign-to-live timing
- Resolves diligently onboarding issues as they arise
What profile are we looking for?
Academic and Work Experience
- Excellent academic performance/ credentials
- Must have at least 2 years experience in managing inventory on Online Travel Agencies (e.g. Booking, Expedia, Agoda, & Traveloka) and on hotel systems (e.g. channel managers and PMS)
Mindset and Attitude
- Detail-oriented and meticulous when writing and reviewing varying information posted on OTAs and Zen Rooms
- Ready to experience the pace and fast growth of an eCommerce startup
- Competent to take on the responsibility with minimal supervision
- Up to the challenge of working under pressure
- Analytical and has a problem-solving attitude
Why join our team:
- Contribute to the technological revolution of the Southeast Asian hospitality sector
- A startup backed by leading established groups
- A fast-moving environment in which you can hone your skills, learn along with your colleagues, and grow professionally. We give challenging responsibilities earlier, resulting in a faster career progression
- A creative, dynamic, exciting, collaborative, and multicultural team from 10+ countries
Hiring criteria
- No experience required
- Food, Hospitality & Personal Services +more
Reviews
To make sure hotels' bills and invoices are correct and keep hotels satisfaction.
I'm assisting hoteliers in finance documents, issues and troubleshooting their concerns aside from allotment, reservation and pricing matters.
My role is to maintain revenue of properties that i handle and find a way to maximize it by analyzing the market and demand. Make strategies for the properties base on their needs.
About the employer
ZEN Rooms
4.4
100 - 500 employees
Entertainment, Travel & Hospitality
ZEN is a travel technology group for Southeast Asian budget & mid-range hotels. We provide state-of-the-art technology solutions for hotel clients.
Pros and cons of working at ZEN Rooms
Pros
Flexible working hours and the potential to work from home Opportunities to offer valuable feedback - Have more responsibility, able to do a lot of different things
Remote working, Creative and innovative environment, work independently, Fast paced, Great to learn new things
Giving me save space to learn, make mistakes, and be proactive also gives me so many perspectives about seeing works from humanistic view
Cons
- You need to adapt fast - Sometimes the higher management changes are not communicated first so you must stay updated - Cross-functional troubleshooting mostly must come from your own initiatives, if you need support you have to ask. There's still not yet an official ground protocol for this
The brand culture is not really exposed
Sometimes when it comes to deciding something need to follow the process (basically a bit long process), It will be hard for an employee to get along and initiate communication if she/he does not familiar with working in the multicultural workplace