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How to pass Coles' tickier interview question during your assessment

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Justin [00:00:01] What are some of the trickier questions that you might be asking during graduate job interviews? I mean, we all know the standard. You know, tell us about why you want to work here. You know, what was sometime you had a difficult situation with the manager and how did you handle it? But is there anything that sort of you might ask specifically from a Kohl's perspective that might not get asked in other interviews that might catch grads off guard? And are you able to give us a little bit of feedback around the best way to answer that? Not like a word for word response, but some sort of tips and guides on that. 

Rem [00:00:26] Just also one specific thing that we do ask and it relates to the importance of self-awareness for us in our graduates is at the Discovery Center stage graduates complete a group activity first up. Then the first question that they get in their individual interview component is: "Tell us how you think you went in the group activity?" and what we're looking for is not necessarily people to talk up how they performed, but to demonstrate that they are consciously aware of how they went in that situation, good, bad or otherwise, how they were interacting with people, how, you know, when they when people were perhaps given the opportunity or space to step into the conversation, how did they react in that moment? It was really wanting to see that people are really aware about how they operate and the impact that they can have, both on a task and on others. 

Justin [00:01:22] Okay. Excellent. I really like that. And are there any other ones that you can think of? 

Rem [00:01:26] Less in terms of specifics. The biggest thing, honestly, is we still say that a lot of candidates really struggle with your standard behavioral event interview style question. So the best advice that I can give people who are going to encounter those questions in most graduate recruitment processes is to think back over the course of your studies and your education and any prior experience that you might have, whether that's community experience and volunteer experience or work experience. And think about examples, relevant examples and practice giving specific (that's one thing that people fall down on, they're too general in their answers) uhm, Structured, that's the other thing they fall down on they tend to ramble a little bit and go round and round without getting to the point. And lastly, Concise answers to those questions. So generally speaking, the interview responses should follow that S-T-A-R structure, Situation, Task, Action and Results. And all of those are like equally important, each of those sections. And they should also go no longer than about 3 minutes. So if you're going over the two minute mark when you're practicing, try again.